Broadband providers Zen Internet broadband review
Zen Internet broadband review
We ask thousands of broadband customers about their experiences so we can tell you exactly how Zen Internet’s customers rate its service, and how it compares with other broadband providers.
Which? members have been fans of Zen Internet’s broadband services in the past, so does the latest survey show it staying in the good books? It offers short one-month contracts which is handy - if you don’t like its service you can leave, but will you want too?
In this guide we'll show you:
- The full results of our latest survey, with ratings for all the major providers including BT, TalkTalk, Sky and Virgin Media.
- Which three ISPs we rated as Recommended Providers.
- A full breakdown of how each provider is rated for customer service, value for money, connection speed, technical support and more.
- Individual overviews of each provider, revealing everything from the deals they offer to the levels of complaints about them.
- Lab reviews of the equipment they supply.
- Quotes from real customers on their experiences.
You can also find your ideal package by comparing all the latest broadband deals.
To get all this information try Which? for just £1. We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.
If you're already a member then go to the log-in page to unlock the table.
What makes a Which? Recommended broadband provider?
Which? Recommended Providers are the cream of the crop and the accolade is only given out to broadband companies that achieve a customer score of 70% or above.
That's not all. We know that price is important and so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much then they're not eligible to be Recommended Providers, whatever score they receive in the survey.
Our latest survey In December 2014 and January 2015 we surveyed almost 2,000 members of the public about their experience with their broadband provider. We report on all companies with at least 30 survey responses - this enabled us to rate 11 different ISPs.
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