Broadband: Compare features & prices AOL Broadband Just Broadband via BT exchange review
AOL Broadband is just one of the brands now under the TalkTalk Telecom group - one of the biggest broadband providers in the UK. AOL, or America Online as it was once known, used to be one of the world's largest internet providers, with more than 30 million users worldwide. But how did it fare in our customer satisfaction survey?
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| Test criteria | Rating |
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Ease of set-up
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Value for money
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| Help and support | |
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Customer Service
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On-line Help
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Telephone Help
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| Connection | |
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Reliability of Connection
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Connection speed
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Help
Ease of set-up
How well the ISP did for ease of set up in our latest customer satisfaction survey.
Value for money
How well the ISP did for value for money in our latest customer satisfaction survey.
Customer Service
How well the ISP did for customer service in our latest customer satisfaction survey.
On-line Help
How well the ISP did for its online technical help in our latest customer satisfaction survey. If there are no stars, we didn't have enough responses to rate the provider on this aspect.
Telephone Help
How well the ISP did for its telephone technical help in our latest customer satisfaction survey. If there are no stars, we didn't have enough responses to rate the provider on this aspect.
Reliability of Connection
How highly the ISP was rated for reliability of connection in our latest customer satisfaction survey - this rating combines both reliability of connection and frequency of connection problems.
Connection speed
How highly the ISP was rated for speed of connection in our latest customer satisfaction survey.
