Broadband: Compare features & prices Be Pro - 12 month contract review
Like its larger sibling O2, Be is owned by Telefonica Europe. Be has its own equipment installed in BT's telephone exchanges and provides its service through Local Loop Unbundling (LLU). Find out how its customers rated its service in our latest survey.
Sign up to access the full review
| Test criteria | Rating |
|---|---|
| Overall | |
Ease of set-up
|
|
|
Value for money
|
|
| Help and support | |
|
Customer Service
|
|
|
On-line Help
|
|
|
Telephone Help
|
|
| Connection | |
|
Reliability of Connection
|
|
|
Connection speed
|
|
Help
Ease of set-up
How well the ISP did for ease of set up in our latest customer satisfaction survey.
Value for money
How well the ISP did for value for money in our latest customer satisfaction survey.
Customer Service
How well the ISP did for customer service in our latest customer satisfaction survey.
On-line Help
How well the ISP did for its online technical help in our latest customer satisfaction survey. If there are no stars, we didn't have enough responses to rate the provider on this aspect.
Telephone Help
How well the ISP did for its telephone technical help in our latest customer satisfaction survey. If there are no stars, we didn't have enough responses to rate the provider on this aspect.
Reliability of Connection
How highly the ISP was rated for reliability of connection in our latest customer satisfaction survey - this rating combines both reliability of connection and frequency of connection problems.
Connection speed
How highly the ISP was rated for speed of connection in our latest customer satisfaction survey.
