Mobile phone problems
- Dealing with mobile phone problems
- Advice on how to complain
- How to get a refund or exchange
What's in this guide
Essential information on your rights when you buy a mobile phone deal.
Top tips on how to complain to retailers and manufacturers.
Templates to help you complain to a mobile retailer.
Expert advice on how to avoid premium rate numbers and hidden costs.
Information and advice on getting a refund on your mobile phone.