Mobile phone problems
- Dealing with mobile phone problems
- Advice on how to complain
- How to get a refund or exchange
What's in this guide
Your mobile phone rights
Essential information on your rights when you buy a mobile phone deal.
Complaining about mobile phone problems
Top tips on how to complain to retailers and manufacturers.
Sample complaint letters for mobile phone problems
Templates to help you complain to a mobile retailer.
Premium rate phone numbers
Expert advice on how to avoid premium rate numbers and hidden costs.
Returning your mobile phone
Information and advice on getting a refund on your mobile phone.
