Mobile phone reviews: Reliability
To find out which tech brands are the UK’s favourites, every year we ask almost 10,000 Which? members to tell us about the technology products they own – from how happy they are to recommend a brand, to how reliable the products are once they’re home.
Our research shows that mobile phones are very reliable.
One brand clinches the top spot in our survey, with a commendable reliability rating of 95%, and most of the rest of the field isn't far behind. A few brands rank lower, but still have decent reliability scores.
Which? members can log in to see the full results.Or you can try Which? today for just £1.
| Mobile phone brand | Reliability rating | Reliability score |
|---|---|---|
| Apple |  | |
| BlackBerry | | |
| HTC | | |
| LG | | |
| Motorola | | |
| Nokia | | |
| Samsung | | |
| Sony Ericsson | | |
It’s good to know that your mobile phone is likely to last no matter which brand you choose. When it comes to picking a specific model, things become a little more complex, so be sure to check the Which? mobile phone reviews to find the best phone for you.
Of course, there are times when things go wrong with mobile phones, and if you find yourself with a faulty product, it helps to know your rights as a consumer. Even when buying mobile phones online your purchases are typically covered by a warranty. The Which? guide to shopping online explains your rights for claiming a refund or a replacement for a faulty device.