Security software: Shop safely online Simple steps
Where to buy
Choose a reputable retailer such as a familiar high-street store. Or use an online directory such as www.safebuy.org.uk or www.shopsafe.co.uk that lists only shops that offer secure credit card transactions, and have obvious delivery prices and clear returns policies.
Find out how easy the website is to contact. Look for links titled 'Contact us' or 'Help' and write down or print the physical address and phone number.
It's worth a call to make sure the line's working and that someone picks up. If the site lists only an email address, send them an email to see how quickly the company replies.
Investigate the small print. How much does delivery cost? Are goods in stock? Can you send them back if they're not what you expected?
Usually delivery charges and details of the returns policy are listed in the Help section.
Under the Distance Selling Regulations you can cancel within 7 working days of delivery.
If you're tempted to buy you'll need to register first. This generally involves setting up a user name and password and entering your contact and delivery details.
Check websites are secure
Secure web-page addresses start with the letters https, instead of the standard http, and you should see a padlock symbol at the bottom of the page or top on Windows Vista. Double click on the padlock to see the site’s security certificate.