Backup software: Compare features & prices Acronis True Image Home 2012 review Back to Results

While older versions of True Image Home have proved effective and powerful in our tests, we've also found that pre-2011 incarnations of this local backup software from Acronis can lapse into technical jargon and put the average user off. To see whether you can rely on the 2012 version of True Image Home in times of crisis - and whether it's still user-friendly for non-advanced users - we sent it off for testing at our lab.
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Posts (2)
User Image wrote:
chrisbennell wrote:
Complex and not always easy to use. Reliablilty suspect.
I upgraded to Acronis 2012 earlier this year, having previously used all versions from 2008 on. The issue I had was in leaving the software to find and continue with an existing Differential backup task/sequence made with Acronis 2011. This failed completely. 2012 possibly did not recognise the previous backup files - message was that the files were corrupt - which cannot be so. This meant I would be unable to restore any of my previous 12 months worth of weekly hard disk backups unless I re-installed 2011! I cut my losses by creating a new backup task, for 2012, and have continued with that, rather than waste time trying to solve the problem. It looks like the product was not so well tested in a real-life situation. I could find no documentation on upgrading backup files and tasks from previous versions. Not satisfactory at all! I was able to create the Emergency Boot CD, though, but have not had cause to use it. I have also heard on the internet that it is difficult to uninstall Aconis 2012 completely. This should be a basic part of testing these products. I have also had one occasion of a Blue Screen of death, apparently caused by an Acronis driver, but I was able to continue after a reboot.
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21/12/2012 8:45 PM GST
User Image wrote:
IanMacro wrote:
Great concept, but unreliable
This product looks good and the concept is great - especially the nonstop backup option which keeps every backing up continuously. I have been using the product for a year now, and am on the verge of giving up on it. The problem is two fold - firstly the product is unreliable and the backups will fail in such a way that the whole backup set is unusable - not just the last version, but everything. Secondly, even though the backup fails (and if you dig into the log files you can see error messages), the product still tells you the backup succeeded. I could live with the occasional failure if the product told me clearly about the failure and let me fix it, but the way this works you only find out about the failed backup when you try to restore a file.
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14/12/2012 3:59 PM GST

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