Backup software: Compare features & prices Carbonite Online backup review

Just like backup software on your desktop, the key to an effective online backup solution is simplicity. So is it possible to leave Carbonite's online backup software service to get on and do the job? We've tested it to find out.
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Posts (9)
User Image wrote:
2011-08-11 17:02:03.907 wrote:
I think this product is brilliant. I went for this rather than DropBox as I wanted to back up my Outlook files. It's very easy to use and the web site is really good if you have questions with lots of screenshots so you can see what you need to do. The email support is good too, although i don't expect to use it much.I've used another online backup before and it's just not a patch on this. Carbonite have one very satisfied customer.
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10/1/2013 6:25 PM GST
User Image wrote:
jamesy437 wrote:
You can't forget to back up
I've had Carbonite for about 3 years and fortunately haven't yet had to test it fully in a PC failure. But while there are a few downsides to the software - eg. won't automatically back up video files, doesn't back up programs - the upside is having a little friend running silently in the background instantly backing up everything you do. It really is a set and forget option. So if you're a bit like me and would rather not have the hassle of a manual backup to an external hard drive (or if you would likely forget to do it regularly) never mind finding a secure place for the drive (can't be in your home in case it gets stolen!) etc. etc., this is a reliable, no-nonsense alternative.
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2/12/2012 2:56 PM GST
User Image wrote:
Andrew2010 wrote:
Fails to be a comprehensive or secure backup system
Carbonite does not backup anything other than the main hard drive. So after buying an external drive that all our home network to access (NAS drive) we realise that we can't move our files to it and still have the carbonite back it up. That's after buying 3 years of carbonite subsription. So back to ebay with the NAS drive. Or we ditch the carbonite and go for something else. Acronis seems to offer so much more than carbonite and with an online backup facility as an option to intergrate with its True Image Home 2012 this seems a good option. Also note with carbonite there is no security for your backup!! So another user at the PC could access your backed up files and delete the lot. Equally if you PC is stolen and someone bypasses the Windows login then they could get all your carbonite backed up files. Other systems offer password protection - that's what you'd expect!
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30/6/2012 8:56 AM GDT
User Image wrote:
agalp1 wrote:
Does not back up video files automatically
Easy to use but it doesn't back up video files automatically. You have to do it manually. I want 100% of my data backed up automatically, not 95% so going to find another provider.
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5/5/2012 12:45 PM GDT
User Image wrote:
mrbat5 wrote:
Install and forget it - it works efficiently in the background
I have been using Carbonite for over 4 years and have 12GB stored on line. It took a couple of days to back up everything initially (it may be quicker now and, of course, will depend upon the amount of data being backed up). It is very satisfying to know that immediately I save a file it is backed up automatically. Likewise with photos, upload from the camera and Carbonite will straight away start to back them up. Should you need support it is prompt, personal and helpful. At extra cost it is now possible to back up an image from a second hard drive. Their website is worth looking at. I feel it is an excellent program and good value for money.
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13/3/2012 11:29 AM GST
User Image wrote:
YorkshireJumbo wrote:
Worked well after PC rebuild
My PC failed during an upgrade to Office 2010 and I had to reset my PC to it's initial build. Carbonite allowed me to recover all my important files and be up and running pronto.Also, contrary to the review, it does store previous versions of files. When recovering key files, it allows you to select what date you want to recover from - very useful when recovering system files.
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14/10/2011 10:37 AM GDT
User Image wrote:
Bseaboy wrote:
Bseaboy
What is not made crystal clear is that Carbonite will only back up an internal hard drive. Due to C drive capacity limitations I have thousands of photos and music files on an external hard drive. Carbonite does NOT back these up. It takes quite a bit of hunting on the Carbonite website to find this out - after I'd bought the software. Software is great, but only if you're using your C drive alone.
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10/7/2011 5:26 PM GDT
User Image wrote:
Balneum wrote:
Easy to operate
I switched to Carbonite from Mozy after they started losing my data and then quadrupled the price for large backups. It really is easy to setup and I like the little traffic light dots by each file which tell you its backup status. I have used it on both Windows and Mac computers. It gives you a feeling of solidity and never behaves unreliably. The acid test will be if I ever have to restore anything, but fingers crossed so far.
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28/6/2011 7:09 PM GDT
User Image wrote:
somewhen wrote:
There when I needed it
It does take a while to do the initial backup, but once up and running it works without you noticing. My PC died last year and I was able to access my documents from another PC while I was without a machine, and then able to easily download the whole lot when I had a new computer. One thing to note is that whilst it is compatible with Windows and Macs the two versions are not compatible with each other. Therefore when I changed from a Windows computer to a Mac I had to find a Windows computer to download to and transfer with an external drive and then upload to Carbonite again. It was worth the hassle though and I would recommend.
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4/4/2011 7:33 PM GDT

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