Set-top box reviews: Owners' views
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Every year, thousands of Which? members tell us about their brand of set top box. This allows us to calculate a customer score to see who the best and worse brands, according to owner’s views.
This year, the best brand of set top box according to owner’s views scored 78%, while the worst brand scored only 45%.For an at-a-glance guide to the best and worst brands according to owners’ views, log in to unlock the score table below. If you’re not already a Which? member, sign up now for full access for one month, for just £1.
| Set-top boxes Customer satisfaction score | |
|---|---|
| Brand | Score |
| Bush | ![]() |
| Goodmans | ![]() |
| Grundig | ![]() |
| Humax | ![]() |
| Panasonic | ![]() |
| Philips | ![]() |
| Samsung | ![]() |
| Sky/Sky+ | ![]() |
| Tvonics | ![]() |
| Virgin/Virgin + | ![]() |
Table notes
Sample sizes: Humax (246), Panasonic (39), Tvonics (53), Sky/Sky+ (416), Virgin / Virgin + (192), Philips (41), Samsung (32), Grundig (36), Bush (42), Goodmans (66), TVonics (70). The total sample size was 1491.
Owner’s views matter
Buying the wrong set top box can mean a lot of problems. So it’s good to take into account the best and worst brands according to owners when choosing yours.
You can read more Which? member reviews from our customer views page. Use the search box to find a product review and read our member reviews featured on the customer views tab.
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