Help wanted
Our research, consumer advice and campaigning are only possible with your input. Help us to help you and all consumers by sharing your experiences, questions and concerns on the following topics
Our research, consumer advice and campaigning are only possible with your input. Help us to help you and all consumers by sharing your experiences, questions and concerns on the following topics
In recent months you’ve helped us investigate cosmetic treatment abroad, life insurance, home buying, identity fraud, long-term care costs and choosing healthcare services.
Margaret Rickson, for example, told us about her experience of electronic prescriptions. At 79, she no longer needs to walk uphill to her surgery every month. Instead, following training at her local library, she can order prescriptions and access her medical records online - using her own laptop. This has allowed her to challenge a hospital consultant about what her records contained.
Margaret says: ‘It puts me in control. You feel like a person, not a piece of paper or number. The consultant wasn’t angry but surprised, and answered my questions.’
Have you shopped online? Was it cheaper or more convenient than the high street? Did you have problems with getting goods delivered or trying to return them?
Email us at helpwanted@which.co.uk
Do you regularly eat hospital canteen food? Perhaps you work in a hospital, or have to spend a lot of time in hospitals either for yourself or with a loved one. Please contact us with your thoughts on the type and quality of food that is available.
Email us at helpwanted@which.co.uk
Have you tried to check your credit rating with a credit reference agency such as Experian, Equifax or Callcredit? Tell us your experiences, good or bad.
Email us at helpwanted@which.co.uk
When you’ve been ill out of hours, what have you done? Maybe you’ve called NHS Direct, seen an out-of-hours GP or chosen a different option? Did you have a good experience or were there any problems?
Email us at helpwanted@which.co.uk
We want to hear about your views on tipping and service charges in the UK. Are you happy or not about how the system works?
Email us at helpwanted@which.co.uk
What do you think of the prices of food and drink at cinemas, events, shows and sports venues? And have you had your own food or drink taken off you at these places?
Email us at helpwanted@which.co.uk
Do you have concerns over the claims made about environmentally friendly products? We would love to hear from you about anything you think is a green con.
Email us at helpwanted@which.co.uk
Has advice from Which? Legal Service helped you pursue a claim? They would love to hear about it from you at wls@which.co.uk.
Email us at wls@which.co.uk
We would like to hear from people who’ve had experience of buying or maintaining a mobility aid, such as a stairlift, mobility scooter or bath lifter.
Email us at helpwanted@which.co.uk
If you would like our Which? Money experts to look at any aspect of your finances, from pensions, investments or life insurance to mortgages, savings accounts or insurance, or you would like to save money in any area of your life please contact us with details of your situation.
Email us at helpwanted@which.co.uk
Have you been an inpatient in hospital recently or had to visit a friend or family member? Was the food good, the wards and bathrooms clean and did you feel cared for and looked after?
Email us at helpwanted@which.co.uk
Have you sat down with your pharmacist to discuss medicines you take? This is sometimes called a Medicines Check or Medicines Use Review. If you have, how did it go? Did you learn anything new about your condition? Are you doing anything differently as a result of the discussion? Or was it a waste of your time?
Email us at helpwanted@which.co.uk
To respond to any request here, click on the ‘email’ link or email helpwanted@which.co.uk and include the title in the subject box. Please include your name, day and evening phone numbers, email address and Which? membership number if you’re a member. You should be willing to appear in Which? magazines or online, with a photo.
We greatly appreciate your replies and read every one, but we regret that we cannot respond personally to them all.