Subscriber FAQs

What details can I access online?

You can view your name, address, email address, username and password in the Your account section of which.co.uk.

What details can I change online?

You can amend your username and password via the Your account section of which.co.uk. Please note that if you update your email address, your username will also be updated to your new email address.

Can I cancel my subscription online?

At the moment there is no online cancellation facility so you will need to contact us.

If I enter my email address to update my username does this sign me up to emails?

No, you will be given the option to opt in to receiving emails when you update your username. We respect your personal information and will not share this with any third parties.

How do I unsubscribe from emails?

Each email we send includes an unsubscribe link at the bottom. Clicking this will update our records and we will no longer send you email newsletters or promotional emails.

How do I get a VAT invoice?

If you need a VAT invoice, please contact us . We can compile an annual VAT invoice for you at the financial year end.