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Using which.co.uk

Find out more about using our site.

 

Can anyone access www.which.co.uk?

Anyone can browse the free areas of the site, which include;

  • an introduction to each report
  • a product comparison tool (excluding test results)
  • selected free reports
  • information on our campaigning activity

Throughout which.co.uk there are samples of the content that is available to subscribers. This content is clearly labelled with the subscriber-only content symbol - an 'S' in an orange circle.

To access this content, you need to log in by entering your username and password in the boxes within each report or at the top of each page. When you log in, the content you have access to will be displayed automatically.

If you are not a subscriber, you can subscribe to Which? Online for immediate access to all online content.

What can I access?

.Which? Online subscribers - all online content

  • Which? magazine subscribers - content that is featured in the Which? magazine and an archive of Which? magazine articles published since January 2005
  • Computing, Holiday and Gardening Which? subscribers have access to all free content on which.co.uk and the companion site for your magazine;

    Computing Which?

    Gardening Which?

    Holiday Which? 

  • Non-subscribers have access to the free areas of which.co.uk including report introductions and information on Which? campaigning activity

Area

Non-subscriber

Which? subscriber

Which? Online subscriber

 

Campaigns

Yes

Yes

Yes

 

Product Picker

   Restricted

 Which? magazine content only

All content

 

Car Buying Guide

No

Yes

Yes

 

Good Food Guide

Restricted

Restricted

Yes

 

Reports

Introduction only

 Which? magazine content only

             All content

 

Which? magazine archive

No

Yes

Yes

 

Forums

No

No

Yes

What happens if I click a link that has an orange 'S' symbol next to it?

When you click on the subscriber-only content symbol (an 'S' in an orange circle) the highlights of the report will be displayed. To view the full contents of the report you need to log in, or if you are not a subscriber or if your subscription does not allow you access to the content you would like to view, you can sign up online for instant access to all content on which.co.uk. 

Yesterday I was looking at xxxx in 'Compare products', but when I looked today it has disappeared

Content on Which.co.uk is regularly reviewed and updated. If a product is discontinued or no longer available it will be removed from which.co.uk.

Why has search returned results that aren't what I expected to get?

The search tool on Which.co.uk will find the most relevant results to match your entry. If you have entered your search term and there aren't any matching results, it may mean that we do not have relevant information for your request and the closest matches will be displayed. The advanced search will allow you to search by topic area. If your search returns too many results, you can refine this by adding quotation marks, eg "child car seats".

How do I access the Which? magazine archive?

You need to subscribe to Which? magazine or Which? Online and to log in. You will then see a link to the Which? magazine archive in the Your account section of which.co.uk.

Can I print reports?

You can print reports from your browser by using the print button or going to file > print in your browsers toolbar.

I am having trouble reading the content as the text is too small.

We have developed which.co.uk website to meet the "AA" conformance level of the Web Content Accessibility Guidelines. This is to ensure that it can be viewed in all modern browsers and other devices such as screen readers, to make it as accessible as possible.

If you need to change the size of the text, you can change this in your browser by clicking view>text size in the toolbar menu.

Which browsers do you support?

Our site has been developed using the WAI guidelines on accessibility.

We support standards-compliant browsers across the major platforms.

On Microsoft Windows this includes:

  •           Internet Explorer 6 and 7
  •           Firefox 1.5 +

On the Macintosh, this includes  

  •         Safari 1.x +
  •         Firefox 1.5 +

With older browsers, content should be readable but some formatting may not display properly.

How secure is the online payment facility?

We are wholly committed to the security of your payment therefore hold a security certificate from Verisign. The payment facility is encrypted to 128 bit security, this is an accepted standard for secure websites.

 

 
 
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