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Campaigns | Banking reform

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Banks can't be trusted to fix themselves

Following the Banking Commission's report, we have found that 53% of you are confident it will lead to improvements. But only 19% think the banks will be effective at making the changes in banking culture that’ll prevent future scandals.

Customers want an independent code of conduct for bankers

Our research finds that 86% of you want the banking industry to abide by an independent code of conduct to earn back public trust, as only 4% think bankers are likely to act ethically.

RBS is fined £390 million

The Financial Services Authority (FSA) and US regulators have fined RBS £390m for misconduct relating to the London Interbank Offered Rate (LIBOR). Is this a sign of a Big Change in banking?


Bank staff reveal the stark reality

We’ve released our survey results of more than 500 front-line bank staff, revealing that pressure to sell still pervades the culture in the big five banks.

Credit card insurer hit with £10.5m fine

The Financial Services Authority (FCA) has fined CPP, the credit card insurer, £10.5 million for the wide-spread mis-selling of insurance products. We're pleased to see a small win for customers, not bankers.

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