Today the Government announced plans to put access to broadband on a similar footing to other basic services, like water and electricity.
The plans would give you the legal right to request a connection to broadband with speeds of 10Mbps no matter where you live.
David Cameron said:
'Access to the internet shouldn't be a luxury; it should be a right - absolutely fundamental to life in 21st century Britain. That is why I'm announcing a giant leap in my digital mission for Britain.'
Our executive director Richard Lloyd said:
'Broadband is now essential to consumers' everyday lives so it's good to see the Prime Minister setting more ambitious plans for people to get faster broadband speeds no matter where they live.'
The Government also promised to make sure that you have more information about the service you're getting and can expect.
Richard Lloyd added:
'Our research found that millions of households pay for broadband speeds they never get. Giving consumers better information will help them to take action if they don't get the service they are paying for.'
Virgin Media has come out in support of our campaign to end confusing advertising of broadband speeds.
Ofcom has announced measures to make it easier for customers to switch their landline and broadband provider in one simple step.