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Campaigns | Fuel claims

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‘I went to court when my car didn’t meet its mileage claims’

Doug Clement, from Donegal, was so annoyed when his car failed to achieve the fuel economy he’d been promised that he took legal action against the dealer – and won.

New Hyundai failed to meet MPG claim

Doug came across the problem when he bought a new Hyundai i10 in late 2010, after a salesman in the showroom assured him that he would be able to get the 57.6mpg.

But Doug found there was no way he could squeeze that much out of the tank and so he rejected the car. The dealer refused him a refund, which was when Doug decided he’d have to go to court.

It took two years, but the court did eventually find in Doug’s favour – and interestingly the reason given was that he had specifically asked about fuel efficiency when he bought the car.

Read more about Doug's case on Which? Conversation.


Our tests show eco cars are not as eco as they claim

Of all the cars we tested in 2012, the ultra-efficient small cars showed the greatest difference between our own mpg tests and the EU tests used by manufacturers.
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