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Campaigns | Fuel claims

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15th October 15 Oct

Volkswagen's UK boss responds to our survey

The UK boss of Volkswagen, Paul Willis, has responded to our survey of VW car owners after being questioned by the Government's environmental audit committee.

Response from VW

Our survey of VW owners found that nine in 10 think owners of affected cars should get compensation. Three-quarters also said that they think the response from VW has been poor.

Asked about our survey, Mr Willis said:

'I agree that the level of information to customers’ needs to be faster and needs to improve.

'I have been very transparent and very honest in my communication with customers and we will continue to do so.

'The whole objective of fixing these vehicles is to make sure that the efficiency is in line with where we said it was and we will do that.'

We're urging VW to set out a clear timetable for redress for the owners of affected cars. Sign our petition to drive VW to take action.


Government plans to launch investigation into vehicle emissions

The government today said that it planned to launch an investigation into vehicle emissions.

Our tests show eco cars are not as eco as they claim

Of all the cars we tested in 2012, the ultra-efficient small cars showed the greatest difference between our own mpg tests and the EU tests used by manufacturers.
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