- We want your deliveries to be first class, first time
- We called on retailers and delivery companies to keep you better informed about your deliveries
- Delivery firms upped their game, but we’ll continue to keep an eye on how they perform
David's delivery was binned
'I had a parcel left in my wheelie bin.
'Ordinarily, that would have been OK because the courier put a note through the door to tell me.
'Unfortunately, I was on holiday and a neighbour put the bin out for me...'