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Campaigns | Insurance renewals

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Mission statement

People who let their insurance renew every year can be hit by hefty premium increases. Simple changes to the renewal process could help with finding better deals. With the help of thousands of supporters we successfully convinced the Financial Conduct Authority to announce proposals that will require insurers to publish last year’s premium on your renewal notice.

Campaign Win

In a big win for our campaign, the Financial Conduct Authority has announced proposals which will require insurers to publish last year’s premium on renewal notices. It’s a simple change and a win for the more than 30,000 people who backed our campaign.

This announcement came as part of a package of proposals aimed at improving the renewals process for consumers. Other proposals include;

- Rules that require additional disclosure when customers have renewed the same product four times or more
- Guidance on how firms can improve their processes around renewals
- Guidance about records that firms maintain to demonstrate compliance, including a record of premiums

These proposals are now being consulted on, with the consultation period closing on 4 March 2016. We’ll be providing feedback on your behalf.

Take action

This campaign is now closed

petition signatures
Help us reach 40,000