Ofcom has begun consulting on proposals to make it easier for you to switch mobile phone deals.
Ofcom's consultation seeks views on a number of switching options, such as placing the responsibility for the switch entirely on your new mobile provider. This is exactly what we've been calling for with our Unlock Better Mobile Deals campaign, which is now supported by more than 70,000 people.
Our executive director, Richard Lloyd, said:
'It’s good to see Ofcom taking long awaited steps to make switching mobile companies easier.'
Ofcom's research shows that only 6% of people on a mobile phone contract switched providers last year. The whole process should be simplified by removing the need for you to contact your existing provider to switch. We want to see this measure implemented swiftly to bring switching in the mobile sector in line with how it already works with landline and broadband contracts.
Richard Lloyd adds:
'Phone companies should also alert customers when their contracts are about to end and unlock handsets for free to promote switching and competition.'
If you agree with Richard and our campaign, make sure to sign our petition if you haven't already!
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