Today the Which? task force on consent and lead generation in the direct marketing industry held its first meeting.
The task force, devised as part of the Government’s Action Plan on nuisance calls, will meet over five sessions to talk about how nuisance callers get hold of your phone number. The group will then report back to the Government by the end of 2014.
The first session was chaired by our executive director, Richard Lloyd. The Direct Marketing Association, Call Credit, the Customer Contact Association, the Ministry of Justice, the Communications Consumer Panel, the Information Commissioner's Office and Ofcom all attended.
The task force discussed the proposed approach to its inquiry. The group also set out the contents of a call for evidence, which will be published next month.
In more good news for our campaign, the ICO and Ofcom have announced a formal partnership to take on nuisance calls and texts.
In a win for our 81,000 supporters, the government has announced plans to strengthen laws so that it's easier for regulators to punish nuisance calling companies.