The House of Lords has defeated the government as it calls for a ban on what one of its members called an ’omnipresent menace’.
A cross-party amendment that would outlaw unsolicited calls proven harmful to consumers was backed by a majority of 48 votes; 253 to 205.
The defeat comes despite minister's’ attempts to appease critics by promising a future ban on such calls from claims management companies regarding pensions.
However, supporters of the amendment to the Financial Guidance and Claims Bill want ministers to do more for those who have experienced nuisance calls. Given the growing problem, these peers are calling for immediate action.
This defeat comes after an earlier vote that again went against the government. 263 to 208 peers voted for a linked amendment giving a new financial guidance body the responsibility to protect consumers.