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Campaigns | Nuisance calls and texts

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Calling Time on Nuisance Calls and Texts

Update

Mike Crockart MP publishes a Bill to tackle nuisance calls

Mike Crockart today published his Private Member’s Bill to tighten the regulation of nuisance calls and texts.

Give regulators more powers

The Communication (Unsolicited Telephone Calls and Texts) Bill aims to give regulators more powers to tackle nuisance calls and texts, and looks to reform the way personal data can be traded. Mike Crockart said:

‘I am delighted that I have this opportunity to change the legislation and have a positive impact of the everyday lives of millions of people across the UK.

‘I have worked closely with the consumer group Which? on the detail of the Bill, listening carefully to the arguments made by consumers during the ‘Calling Time’ road shows. The message was very clear - people are sick of being pestered day in and day out and we need to take action immediately.’

Put you in control of your data

We fully support this Bill which rightly aims to tackle the scourge of nuisance calls and texts and help put people back in control of their personal data.

Read more about this.

News

Lee Beaumont turns the tables on cold callers with an 0871 number

Our Which? Conversation regular Lee Beaumont’s story of using a premium rate 0871 number to charge nuisance callers has gone global

Lee Beaumont gets our Comment of the Week

Many of you have told us about the creative ways you handle nuisance calls, from blowing whistles down the phone to telling tall tales to confuse callers.

And last week we gave Lee Beaumont our Comment of the Week for sharing how he has turned the table on cold callers:

‘I have a 0871 as my home number. I have this so I make money when PPI/cold callers phone me.’

Make sure to report nuisance calls

Lee’s tactic isn’t something we’d recommend – we don’t think you should have to set up a premium rate number to get back at nuisance callers. It might reduce the amount of money Lee makes with his 0871 number (as a regular, we’re sure he’ll forgive us for this), but we don’t think you should have to put up with nuisance calls at all!

So if you get interrupted by a nuisance call, make sure to fight back by reporting them with our simple tool. If more of us complain, it will send a clear message that more needs to be done to stop this menace.

Read more and share your views.

News

SSE and Eon promise to end unsolicited calling

Two energy companies today announced that they will end unsolicited calls to potential customers! SSE announced its move away from cold calling first, with Eon following soon after.
Success

Regulators announce a joint action plan against nuisance calls

In more good news for our campaign, the ICO and Ofcom have announced a formal partnership to take on nuisance calls and texts.

Success

The government has announced plans to crackdown on nuisance calls and texts!

In a win for our 81,000 supporters, the government has announced plans to strengthen laws so that it's easier for regulators to punish nuisance calling companies.

18th July 18 Jul
Event

We want the Government to confirm what action it is taking before Parliament closes for summer

News

Two companies from BBC Three's reality show fined for nuisance calls

BBC Three's new reality TV show - The Call Centre - has seen two of its feature companies fined a total of £225,000 by the ICO for making nuisance calls.
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