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Campaigns | Nuisance calls and texts

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Calling Time on Nuisance Calls and Texts

Update

Nuisance calls task force calls for evidence

2nd June

The Which? task force calls for evidence from organisations and individuals on how people consent to direct marketing.

The task force, which was set up as part of the Government’s Action Plan on nuisance calls, today calls on organisations and individuals to share their views to help in its inquiry.

The aim of the call for evidence is to understand the issues surrounding consent to direct marketing and how this impacts consumers. We also want to hear about any proposed solutions and how they could be applied.

Who can give evidence?

We welcome evidence from businesses that do marketing, lead generation companies, consumer bodies and also consumers like you. You can find specific questions for each of these groups in this PDF document.

You may also find the task force’s terms of reference useful, as they set out the specific issues which are within the remit of this inquiry. The deadline for responses is 14 July 2014 and should be sent to Thomas.Oppe@Which.co.uk

Consumers can also share evidence on our community website. For example, how should organisations ask for your consent to marketing activity? Your views will be crucial to the task force’s inquiry.

News

Lee Beaumont turns the tables on cold callers with an 0871 number

Our Which? Conversation regular Lee Beaumont’s story of using a premium rate 0871 number to charge nuisance callers has gone global
News

SSE and Eon promise to end unsolicited calling

Two energy companies today announced that they will end unsolicited calls to potential customers! SSE announced its move away from cold calling first, with Eon following soon after.
Success

Regulators announce a joint action plan against nuisance calls

In more good news for our campaign, the ICO and Ofcom have announced a formal partnership to take on nuisance calls and texts.

Success

The government has announced plans to crackdown on nuisance calls and texts!

In a win for our 81,000 supporters, the government has announced plans to strengthen laws so that it's easier for regulators to punish nuisance calling companies.

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