Challenging a needs assessment 

If you or a relative are unhappy with a needs assessment decision from your Local Authority, or the way it was carried out, you may decide to challenge the decision. 

Reasons why you might want to do this include not agreeing with the way care needs have been described and the assessment not covering all care needs. 

For more information on how to challenge a decision, visit the visit the challenging a local authority decision section on the Which? Later Life Care website.

Although this guide is aimed at older people, the step-by-step information also applies to working age adults with a disability.

Challenging a financial assessment  

If you or a relative are unhappy with a financial assessment, there is a set process to follow if you want your local authority to review the charges.

The visit the challenging a local authority decision section section on the Which? Later Life Care website has information on your rights, and who to contact if you want to make a challenge.

Although aimed at older people, this information also applies to working age adults with a disability.

Continuing care assessments

Following an NHS assessment for continuing care, there are several reasons why you or a relative may want to challenge the decision.

For example, after an assessment the NHS may say that you or your relative doesn't qualify for continuing care, but you think this is the wrong decision. 

For more information on your rights and who to talk to, visit the how to complain about an NHS assessment section on the Which? Later Life Care website.

Although aimed at older people, this information also applies to working age adults with a disability.

0

Join our campaign
& help us reach 150,000 signatures

We want to ensure that when you speak up, staff in public services listen and act on your concerns. That's why we want the Government to give people the ability to share their good and bad experiences of GPs, hospitals, schools and care homes to improve our local services.

Find out more about Public Services on Which? Campaigns

Thank you for signing our campaign

Help us spread the word by sharing our campaign

#PublicServices

Privacy Policy

Please tell us what you think of the Which? Consumer Rights website.

Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.

Please take our survey so we can improve our website for you and others like you.