Brexit
Until we formally leave the EU there will be no immediate change to your consumer rights when you buy or sell goods and services, or travel abroad.
Answers to your problems
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How will Brexit affect my consumer rights?
Which? will work with the government to make sure your consumer rights are protected during, and after, the UK's withdrawal from the EU.
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Can I challenge an excessive bill after using my mobile abroad?
Received a huge mobile phone bill after using your phone on holiday? You might be able to reject the charges. Read the Which? guide on what you can do.
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Faulty product? How to get a refund, repair or replacement
If something you've bought develops a fault, you could get your money back under the Consumer Rights Act. Our guide explains what your rights are.
Step by step guides
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How do I spot a Brexit scam?
Fraudsters will use any opportunity to try and part us with our money, and Brexit is no different. These are the Brexit and EU related scams to watch out for.