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[This letter should accompany the form which will be sent on request if you phone the phone the Financial Ombudsman Service]

[Your address]

Dear [xxx]

Reference: [investment company and product number]

I am in dispute with the above investment company, which I understand is a member of your scheme.

I have been unable to reach settlement with the company in respect of [describe complaint]

I am therefore referring the matter to you.

I enclose copies of my complaint form and all the relevant correspondence.

I look forward to hearing from you in due course.


Yours faithfully,

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