We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Consumer Rights.

Mortgage endowments & mis-selling

If you believe you’ve been mis-sold an endowment mortgage, you can make a complaint but there are time limits for doing so. Our guides help you navigate the complaints process, including when to refer a complaint to the ombudsman.

Is there a deadline for making a mis-sold endowment complaint?

There are strict time limits for complaining about mis-sold endowments. Here's what you need to know to see if you are due compensation.

Which?

I think I've been mis-sold my mortgage, what can I do?

Do you have reason to believe you were mis-sold your mortgage? Find out what constitutes mortgage misselling with this Which? guide.

Which?

Is there a mis-sold endowment policy complaint deadline?

If you believe that you've been mis-sold an endowment, here's how to complain.

Which?

Template Letters

Free download

Letter to complain about a mis-sold mortgage

There are many reasons why you may think you've been mis-sold your mortgage. If you think you were mis-sold, use this Which? template letter to complain.