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Consumer Rights.

Mortgage endowments & mis-selling

If you believe you’ve been mis-sold an endowment mortgage, you can make a complaint but there are time limits for doing so. Our guides help you navigate the complaints process, including when to refer a complaint to the ombudsman.

Is there a deadline for making a mis-sold endowment complaint?

There are strict time limits for complaining about mis-sold endowments. Here's what you need to know to see if you are due compensation.

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I think I've been mis-sold my mortgage, what can I do?

Do you have reason to believe you were mis-sold your mortgage? Find out what constitutes mortgage misselling with this Which? guide.

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Is there a mis-sold endowment policy complaint deadline?

If you believe that you've been mis-sold an endowment, here's how to complain.

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Template Letters

Free download

Letter to complain about a mis-sold mortgage

There are many reasons why you may think you've been mis-sold your mortgage. If you think you were mis-sold, use this Which? template letter to complain.