We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Financing care
Learn about funding options for home care, home adaptations and care homes, together with Attendance Allowance, gifting assets and Power of Attorney.
Housing options
Consider your options and learn about sheltered housing, retirement villages and care homes.
End of life
Guidance on the practical and emotional aspects at the end of life, from planning end of life care to arranging a funeral and coping with bereavement.

Lesley's story

Read Lesley’s story about her father, Richard, who become isolated and lonely after a stroke. Extra care housing was the perfect solution.
3 min read
In this article
Moving to sheltered housing Feeling lonely Much happier in extra care sheltered housing

In Lesley ’s words…

It’s very difficult to go from having a parent who looks after you to being the person who looks after them. You start saying things like, ‘Come on, you need to get ready’, and making decisions such as, ‘You can’t stay here any more’.


After Dad had a stroke that reduced his mobility, we were encouraged by social services to move him into accommodation that was all on the same level, unlike his house.

Moving to sheltered housing

So he went into a flat attached to sheltered accommodation. He had always lived in the area, but once he’d left his home, it was surprising how few people visited him. There were communal areas but these were about 200 yards away, which was difficult for him. He did try until the nights became cold and dark. He then didn’t go and got out of the habit.


Dad had a mobility scooter and that was fine for getting into town. But he became forgetful and didn’t switch the charger on, so he’d go out on it and it would break down. He lost confidence and he stopped going out. He wasn’t getting washed and shaved, and was just sitting there most of the time.


We raised the issue with the doctor, and he said, ‘Well, he's getting old.’ Social services said they couldn’t make him get dressed. They would send carers to check that he took his pills morning and evening, plus to make him lunch, but they only had 15 minutes per visit.

Feeling lonely

My sister and I both live far away. We visited him regularly and rang him every day. He went to a day centre on Wednesdays, and we loved talking to him on the phone then because he was really bright and cheerful. But he gradually became forgetful and would say different things to us two minutes apart.

It got to the stage where Dad was ringing us at four in the morning because he’d woken up and felt sad. It couldn’t go on.

It got to the stage where Dad was ringing us at four in the morning because he’d woken up and felt sad. It couldn’t go on.

Much happier in extra care sheltered housing

I heard about extra care homes that had sheltered accommodation, communal areas and well-trained carers – a cross between sheltered accommodation and a care home. We found one for him, pulled up at the door and they welcomed him and said, ‘We’ve got some lunch for you.’ We moved his things in and said, ‘Dad, come to your room,’ to which he replied, ‘Well, I can’t because I’m playing dominoes!’


It was lovely. We had made the right decision. He was happy and didn’t keep asking, ‘Why are you going? When are you coming back?’


In his life, Dad had been looked after by his mother, then his wife and he’d never had to do anything for himself in the house. Well, he had about 10 mothers there! I wish we’d moved him there as soon as he stopped being able to go out.”

Receive expert guidance on caring for older people. Our emails are free and you can stop them any time.
Similar real-life stories
Sarah's story
Read Sarah’s story about her mother who stayed in a care home while her family were on holiday – she liked it so ...
Charlie's story
Read Charlie’s story about the range of care options he’s arranged and considered for his parents, including ...
Use our directory to find support groups for carers and people living with dementia.

Further reading

What is sheltered housing?

How do you choose suitable sheltered housing, and what facilities do they offer? Our guide explains your options.

Extra care housing

Extra care housing offers more support than standard sheltered accommodation. Some schemes offer dementia support.

Last updated: 29 May 2019