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Credit card companies

Tesco credit card review

By Rob Goodman

Article 16 of 17

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Tesco credit card review

Find out how Tesco Bank has been rated in our latest customer satisfaction survey.

Tesco credit cards

Tesco comes ninth (top half) in our satisfaction table with a score of 69%. While the its customers aren't queuing up to sing its praises, our analysis found several excellent deals from the supermarket bank. It has offerings among the top ten for introductory zero interest balance transfer and purchase deals, a leading low interest rate card, and a competitive card for customers trying to build their credit rating. 


Customer score

=9th out of 29 credit card providers


Tesco credit card highlights

  • A great low-APR card
  • Decent reward scheme
  • A competitive card for building up credit

Visit Which? Money compare to find out how they compare with other cards on the market.

Tesco credit card satisfaction
Customer service
Keeping you up to date with new deals
Communication of changes to terms and conditions
Clarity of statement
Transparency of charges and penalties
Dealing with queries
Dealing with complaints
Rewards and cash back
Ability to manage online
Ability to manage by telephone banking
Charges for using your credit card abroad

Table notes:
Star ratings out of five show levels of satisfaction for each category.
Where no stars are given, we received too few responses in our survey to award a score.

How we calculate these ratings

Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

Customer scores are based on an online survey of respondents from the public, which received 7,043  responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

Star ratings shown for each category are scored independently of the customer score. These surveys are carried out every six months and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.

  • Last updated: June 2017
  • Updated by: Jo Langenhan

Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited. Registered office: 2 Marylebone Road, London NW1 4DF.