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AXA car insurance review

Read Which?'s expert review of AXA's car insurance. Find out how we rate AXA's car insurance policy against 30 other providers.

In this article
AXA car insurance overview AXA’s car insurance policy: is it good or bad?
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AXA car insurance overview

AXA is one of the largest insurers in the UK, offering a range of car, home and travel insurance policies. It also owns the Swiftcover brand.

What you need to know about AXA's car insurance:

  • Unlimited cover on windscreens and windows
  • Courtesy car as standard during repair
  • Unlimited cover for audio equipment and sat navs.

Which? members can log in to see the results of our analysis. If you’re not already a member, you can sign up to a one month trial for Which? Money for just £1 to access this review and enjoy the benefits of a Which? membership.

Car Insurance
AXA review
Overall Which? score
Our total score score combines both the Which? Customer Score, ratings from real customers of the provider, and our expert analysis of the provider's policies. The total score is made up of 50% of the Customer Score and 50% of the car insurance policy score.
Which? customer score
Which?'s rating for customer satisfaction, based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand.
Policy score
Which?'s rating of the quality of this company's car insurance policy. We analysed 58 features of its cover to calculate the policy score.
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AXA’s car insurance policy: is it good or bad?

We analyse and rate the 58 most important elements of standard car insurance policies to come up with the overall policy score. We assess how important each individual element is to drivers when choosing and using a car insurance policy, and weight it accordingly when calculating our total policy score. 

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact in the overall product score.

Table last updated in January 2019. Next update in January 2020.

Policy element Details Rating
Interest charged on payment by instalments (APR) Logged out detail Logged out stars
No fault no claims discount (NCD) benefit? Logged out detail Logged out stars
Uninsured driver NCD benefit? Logged out detail Logged out stars
Renewal fee Logged out detail Logged out stars
NCD protection claims (number per year) Logged out detail Logged out stars
Theft of keys limit Logged out detail Logged out stars
Fire excess (standard compulsory) Logged out detail Logged out stars
Theft excess (standard compulsory) Logged out detail Logged out stars
Accidental damage excess (standard compulsory) Logged out detail Logged out stars

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