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Axa car insurance review

Read Which?'s expert review of Axa's car insurance. Find out how we rate Axa's car insurance policy against 30 other providers.

In this article
Axa car insurance overview Which? Score Customer Score Policy Score
Axa’s car insurance policy: is it good or bad?

Axa car insurance overview

Axa is one of the largest insurers in the UK, offering a range of car, home and travel insurance policies. It also owns the Swiftcover brand.

Axa's car insurance came in 15th place overall in our analysis - about halfway down our table. While it achieves a respectable 71% for its cover, Axa customers have awarded the insurer a more mediocre 56% for its service.

What you need to know about Axa's car insurance

  • Unlimited cover on windscreens, windows and sunroofs
  • Courtesy car as standard during repair
  • Unlimited cover for audio equipment and sat navs.

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Axa

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Axa’s car insurance policy: is it good or bad?

 

We analyse and rate the 53 most important elements of standard car insurance policies to come up with the overall policy score. We assess how important each individual element is to drivers when choosing and using a car insurance policy, and weight it accordingly when calculating our total policy score. 

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact in the overall product score.

Table last updated in January 2018. Next updated in July 2018.

Most important policy elements
Policy element Details Rating
Interest charged on payment by instalments (APR) Subscriber only content Subscriber only content
No fault no claims discount (NCD) benefit? Subscriber only content Subscriber only content
Uninsured driver NCD benefit? Subscriber only content Subscriber only content
Renewal fee Subscriber only content Subscriber only content
NCD protection claims (number per year) Subscriber only content Subscriber only content
Theft of keys limit Subscriber only content Subscriber only content
Fire excess (standard compulsory) Subscriber only content Subscriber only content
Theft excess (standard compulsory) Subscriber only content Subscriber only content
Accidental damage excess (standard compulsory) Subscriber only content Subscriber only content