Hastings Direct launched in 1997, originally as a broker for car insurance. Its product range has since expanded to include home, bike and van insurance.
It is part of Hastings Insurance Services Limited, which also includes insurance brands InsurePink, People’s Choice and Hastings SmartMiles, and its policy is underwritten by Advantage Insurance, AXA, Lloyds Bank, RSA, Integra and Prestige.
Hastings Direct offers the following levels of home insurance cover:
|Policy||Policy level||Buildings - Maximum sum insured||Contents - Maximum sum insured|
|Hastings Home insurance||Standard||£1,000,000||£150,000|
|Table note: The policy scores and information in the panel and tables below are for the "Standard" level of policy|
- Read our reviews of all the insurers who took part in our home insurance analysis
What does Hastings Direct home insurance cover?
The information below gives an at-a-glance view of the key areas that Hastings Direct home insurance covers as standard.
Elements marked with a ✓ are covered as standard, those marked with a ✘ are not covered as standard. Elements marked with a £ can be added to a policy as optional extras for an additional cost.
✓ Burst pipes
Covers the cost of repairing burst pipes in the property
✓ Key cover
Covers the cost of replacing keys and locks in the event that your house keys are lost or stolen
£ Accidental damage
Covers accidental damage to personal belongings, fixtures and fittings
£ Home emergency
Covers callouts and temporary repairs resulting from a home emergency
£ Personal possessions
Covers personal belongings against loss, accidental damage or theft when taken outside the home
£ Boiler cover
Covers the failure of a boiler or central heating system
£ Legal protection
Cover for legal costs resulting from claims such as property and employment disputes
Does Hastings Direct offer the best home insurance?
Here's how Hastings Direct scored in our latest home insurance survey:
To help you find the best home insurance policy, Which? goes the extra mile to sort the best from the worst.
How we analyse home insurance
We analyse and rate 47 key elements of standard buildings home insurance policies to come up with the buildings policy score and 66 key elements of standard contents home insurance policies to come up with the contents policy score. We assess how important each individual element is to consumers when choosing and using a home insurance policy, and weight it accordingly when calculating our policy scores.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance / reduce their impact in the overall product score.
Hastings Direct's home insurance policy: is it good or bad?
We've rated hundreds of policy details and picked out the best and worst elements of this cover.
In detail: every part of Hastings Direct's home insurance rated
Table last updated in March 2021. Next update in March 2022.
Does Hastings Direct offer different levels of cover?
Hastings also offers Premier home insurance, which features a higher level of cover, and Essentials home insurance, which offers a lower level of cover.
To see how Hastings Direct's home insurance compares with other policies check out our guide on the best and worst home insurance.
Where can you buy Hastings Direct home insurance?
Hastings Direct home insurance can be bought online and over the phone.
Hastings Direct's home insurance policy is available on the following price comparison websites:
- Compare the Market
Find out more: how to get cheap home insurance
What is Hastings Direct's claims number?
You can make a home insurance claim with Hastings Direct by submitting a claim form online or by calling one of the following numbers depending on which insurer underwrites your policy:
- Axa and Advantage: 0345 873 4429
- Geo: 01708 777 454
- Integra: 01274 700 810
- Lloyds Banking Group: 0345 074 4826
- Prestige Underwriting Services Ltd: 0800 9177 292
- Royal Sun Alliance: 0330 041 6186
Find out more: is it worth claiming on your home insurance?
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