Coronavirus (COVID-19) travel insurance update
The spread of coronavirus has resulted in considerable disruption to travel plans. It has also caused some insurers to make changes to their policies.
You can find the latest updates and answers to your questions in our dedicated article on coronavirus and travel insurance.
The table below shows what coronavirus-related cover Boots provides. As the situation is changing rapidly, we recommend checking Boots' website before buying.
- Find out more: coronavirus news and advice from Which?
Boots travel insurance overview
Boots is the UK's leading pharmacy-led health and beauty retailer and has served communities all over the UK for over 165 years.
In 2015 it began offering travel insurance, which is underwritten by Travel Insurance Facilities plc.
How do we rate insurers' coronavirus cover?
In October 2020 we contacted 73 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.
You can find a comparison of insurers' coronavirus cover here.
Specifically we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad; having to cancel because of a positive test; having to cancel because of self-isolation, or having to cancel because of government advice.
We didn't rate insurers on their customer service, other policy elements, or value for money.
We rated insurers' coronavirus cover from basic up to complete:
Is Boots' travel insurance coronavirus-proof?
We've rated insurers' coronavirus cover and explained what they offer, including any relevant exclusions.
How does Which? rate Boots' customer service?
The coronavirus pandemic has caused widespread disruption and limits on travel, so we've been unable to rate any insurers' customer service this year.
Look out for new customer scores coming in mid-2021.
Boots insurance: how can I claim?
For emergency medical assistance call +44 0333 003 7388.
To make a claim call +44 (0) 203 824 0709.
If you need to cancel your trip, you should contact your travel agent and/or airline about refunds or rebooking before contacting your insurer.
You'll need your policy document when you call.
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