Nationwide travel insurance review
Nationwide Building Society offers customers an annual travel insurance policy as part of its FlexPlus account.
FlexPlus Worldwide Family Travel Insurance policies are underwritten by U K Insurance Limited.
What you need to know about First Direct travel insurance
- Part of Nationwide's FlexPlus Account.
- Medical expenses limit of £10,000,000.
- Cancellation or curtailment cover limit of £5,000.
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Nationwide's travel insurance policy: is it good or bad?
We've scrutinised around 200 travel insurance policies, combining our analysis with feedback from 4,528 members of the general public.
Each policy is rated to produce a Which? policy score as well as a customer score.
Table last updated in November 2018. Next update in May 2019.
| Policy element | Details | Rating | Area covered |
|---|---|---|---|
| Medical expenses cover limit (£) |
 |
| Annual |
| Cancellation/curtailment limit (£) |
|
| Annual |
| Travel delay - 12 hours limit (£) |
|
| Annual |
| Travel delay - maximum limit (£) |
|
| Annual |
| Baggage & belongings limit (£) |
|
| Annual |
| Money including cash limit (£) |
|
| Annual |
| Cash limit (£) |
|
| Annual |
How we calculate customer and policy scores
We calculated the customer scores using a combination of overall customer satisfaction and the likelihood of recommending the provider to a friend.
We calculated the policy scores by rating the most important elements of the policy, including medical expenses cover limit, cancellation/curtailment limit, travel delay limit, baggage and belongings limit and money limit.
The total score combines both the customer score and policy score.
To qualify as a Which? Recommended Provider, an insurer must:
- Be regulated by the Financial Conduct Authority.
- Be available to the general public.
- Have received 30 or more responses in our customer survey.
- Have received an average or above average policy score (see table for current average score) and a customer score of 70% or above.
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