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Record numbers to shop online this Christmas

Royal Mail set to deliver 100 million online order

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Royal Mail says it’s ready to deliver a record 100 million online orders in the run-up to Christmas.

Online retailers are preparing for an big increase in both Christmas gifts and groceries bought via the internet compared to last year.

The Royal Mail says it expects to deliver 30 million more festive online orders than it did in 2005.

Amazon.co.uk was today named the UK’s most popular online store by the Interactive Media in Retail Group (IMRG). Online retailer play.com came second followed by the Argos and Tesco online stores.

The Royal Mail’s head of multi-channel retail Catherine Campbell said: ‘We predict we will deliver 100 million items ordered online in the run up to Christmas and have been working closely with retailers to ensure we provide a high level of service to their customers and that they have an enjoyable online shopping experience.’

Internet shopping

Figures released earlier by the IMRG state that UK shoppers will spend £7 billion online in the 10 weeks leading up to December 25.

IMRG Chief Executive James Roper said: ‘More than half the UK population will buy some goods online this Christmas and some will only shop on the internet for their Christmas presents.’

Sainsbury’s is increasing the volume of delivery slots for goods ordered online by 50 per cent compared to last Christmas. It will deliver fresh whole turkeys between December 20 and 22.

Find out your rights if an online order goes missing

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