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Honda tops reliability survey

Far Eastern car makers streets ahead of rivals

Honda has practically swept the board in this year’s Which? Car reliability survey, the biggest-ever owner satisfaction survey in the UK with almost 100,000 cars rated.

The Honda Jazz is the most reliable new car, with a rating of 96 per cent.

More than 1,300 owners confirmed it rarely lets them down – cementing its reputation as the number one for dependable motoring.

Not only does Honda make the most reliable supermini, it also either wins or shares the honours in the medium car (the previous generation Honda Civic), large car (Honda Accord), MPV (Honda FR-V) and off-roader (previous generation Honda CR-V) categories.

League table

There is just one surprise from Honda – the latest Civic has a poor reliability rating of only 82 per cent. Owners have reported problems with the fuel system, steering and suspension.

The least reliable new car in the Which? Car survey is the Land Rover Discovery 3, with an error-prone rating of 79 per cent.

Other notable disappointments are the VW Passat, contrary to Volkswagen’s reputation for reliability, the Peugeot 307 and Renault Megane, all with 82 per cent.

Which? Car also includes a manufacturer league table, showing the year’s brand reliability winners and losers.

European manufacturers

Unsurprisingly, Honda is top of the table with an overall reliability index of 86 per cent. Toyota, just one point behind, is another extremely reliable brand.

Behind the two Japanese giants, half a dozen Far Eastern makes vie for third place: Daihatsu, Hyundai, Lexus, Mazda, Subaru and Suzuki all score 82 per cent. Land Rover is rooted firmly at the bottom of the reliability table on 68 per cent, just behind Renault and Fiat.

Which? Car Editor Richard Headland, said: ‘Congratulations to Honda, which has topped the reliability table in most mainstream categories.

‘Honda is setting the benchmark in car reliability and it’s up to other manufacturers to raise their standards to match.

‘Several Far Eastern car makers are hot on its heels, but European manufacturers still have some catching up to do.’



Most reliable new car(s)

Least reliable new car(s)


Honda Jazz (96 per cent)

Fiat Grande Punto (85 per cent)

Medium cars

Honda Civica, Mazda 3
(both 94 per cent)

Citroën C4, Honda Civic, Peugeot 307, Renault Mégane (all 82 per cent)

Large cars

BMW 3 Series, Honda Accord, Toyota Avensis (all 94 per cent)

Peugeot 407, Skoda Octavia, VW Passat, Volvo S40/V50 (all 82 per cent)

Luxury cars

Audi A6 (91 per cent)

BMW 5 Series, Jaguar S-type, Saab 9-5, Volvo V70 (all 85 per cent)

Mini MPVs

Nissan Note (94 per cent)

Ford Fusion, Vauxhall Meriva (both 88 per cent)

MPVs (people carriers)

Honda FR-V (91 per cent)

Chrysler Grand Voyager, Ford
C-Max, Renault Scénic (all 82 per cent)


Mazda MX-5 (94 per cent)

Mazda RX-8 (82 per cent)


Honda CR-Va, Toyota RAV4 (both 94 per cent)

Land Rover Discovery 3 (79 per cent)

All are current versions of the named cars, except the two Hondas footnoted ‘a’ which are the previous generation models.

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