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French cars leaving owners unhappy

Which? Car also reveals the cars owners love

French cars are languishing at the bottom of a new satisfaction survey by Which? Car.

In the customer satisfaction poll, which covered almost 90,000 cars, six out of the bottom ten vehicles are French.

Renault scored an unenviable hat-trick, with three cars in the bottom five.

The survey is the biggest and most detailed car survey in the UK, and the customer ratings represent how happy owners are with their cars.


The Renault Espace was bottom of the list on 61% – with one owner describing it a ‘total waste of money’ – while the Renault Laguna was last but one, and the Renault Scenic fifth from the bottom.

Another disgruntled motorist slated the  Mercedes A-class (third from bottom) for its ‘terrible ride’ while the Fiat Punto (fourth from bottom) apparently ‘drives like a tin can’ according to one owner.

Peugeot didn’t fared much better, with two cars in the bottom 10, and Citroën had one.

In contrast, the Porsche Boxster is the most popular model, scoring 98%.

Japanese cars

Japanese cars also take seven of the other top ten places, perhaps unsurprisingly as Japanese cars are also the most reliable in the Which? Car reliability survey.

Which? Car editor Richard Headland said: ‘Car adverts give you the hype, but car owners give you the low-down.

‘Some French cars appear to have lost their va va voom and British owners are less than impressed.

‘It’s no surprise to see several Japanese cars in the top 10 as they’re often reliable, economical and good value.’

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