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Which? Holiday reassures Seguro customers

Those abroad will be brought home

Which? Holiday is reassuring thousands of customers of the failed tour operator Seguro that they’ll be brought home or get their money back.

Earlier this week, Cheshire-based tour operator Seguro Travel Ltd announced it would cease trading, citing financial problems with Futura Airlines of Spain.  

About 80% of all flights with Seguro use Futura Airlines, which started insolvency proceedings earlier this week. 

The Atol-bonded budget operator, which traded as Seguro Holidays and Kent Escapes, sold holidays to Spain and Portugal. It currently has 2,400 people overseas, and has advance bookings for a further 17,253.   

Atol bond

But because of the Atol bond, all those abroad will be repatriated as soon as alternative flights can be found.  

Rochelle Turner, of Which? Holiday, said: ‘Because Seguro was Atol-bonded, customers should be reassured that they will get their money back and, if abroad, will be brought home without any additional cost.’ 

Which? says that the news, along with the collapse of the airline Zoom a matter of weeks ago, demonstrates how important it is for consumers to ensure their holidays are protected.

Our advice is that, when booking, always ensure the agent you book through is covered by the Atol bond.

To find out about how you’ll get your money back under an Atol bond, see the Atol site.

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