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Energy bill savings: millions missing out

Free insulation could save homes £260

Insuation saves energy

Use loft insulation to stop heat escaping

Millions of Britons could make significant savings on their energy bills by getting free insulation from their energy supplier, but most are failing to claim.

New research suggests that 5.2 million households in the UK are eligible for free insulation grants from their energy supplier – but only 12% have taken up the offer of free help, according to the New Policy Institute.

Its survey of 1,677 adults found that nearly half of those who had not claimed thought the help on offer was not meant for ‘people like me’. Around one in five (19%) said they found it embarrassing to ask for help and of those who were eligible for free insulation, 47% didn’t think they qualified or weren’t sure.

Energy researcher Hazel Cottrell commented: ‘No-one should feel ashamed of claiming help they are entitled too – especially when it comes to insulation. Getting free insulation won’t just save you money on your energy bills, but it will also help you reduce your energy consumption – which is good for the environment too.’

Free insulation

Energy suppliers offer various energy saving grants and assistance, and around one in five households are eligible for help.

You can find out more about what might be available, by visiting our energy grants guide or by calling the Home Heat Helpline – a service set up by the big six energy suppliers to help people find grants available to them – on 0800 33 66 99.

Another good resource is the Energy Saving Trust’s grants and discounts database. If you enter a few personal details, it will tell you what deals are available to you, and how to apply for them.

Good Energy price freeze

In other energy news, Good Energy has said that it will not increase its gas and electricity prices this winter. It follows in the footsteps of EDF Energy, which recently announced its Winter Price Freeze Guarantee, which covers 90% of its customers.

Hazel Cottrell commented: ‘Price freezes are good news – especially when other suppliers are hiking their prices. However – it doesn’t mean these suppliers will be offering the cheapest deals for everyone.

‘The best value tariff for you will depend on several factors – including where you live, how much energy you actually use and whether you are happy to pay by Direct Debit. The Which? Switch energy calculator takes all these things into account to find the best deal for you – check it out today.’

Lower your gas and electricity bills

You can compare energy prices and switch to a new gas and electricity supplier on Which? Switch. People who switched with us between 1 October and 31 December 2013 are predicted to save an average of £234 a year on their bills.

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