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Ecominutes launches phone and broadband service

New broadband supplier offers 'green' benefits

Ecominutes phone and broadband logo

Ecominutes promises phone and broadband with ‘green benefits’

Eco-friendly broadband supplier Ecominutes has joined forces with Opal, part of the TalkTalk group, to offer phone and broadband deals that it claims offer ‘added green benefits’.

Aimed at those concerned about the environment, Ecominutes promises to offset one tonne of carbon for each Ecominutes connection. It says that this is enough to offset the carbon footprint made by a customer’s internet and phone use. 

If you want to find out more ways to save on energy costs and help the environment at the same time – take a look at Which? advice on the environment and saving energy.

Ecominutes phone and broadband offer

The Ecominutes standard phone and broadband bundle costs £25.25 a month and includes:

  • Up to 24Mbps broadband download speeds (upload speeds of up to 1Mbps)
  • A 100GB monthly broadband usage cap
  • Phone line rental
  • Inclusive evening and weekend calls
  • A free energy-efficient wireless router
  • £36 connection fee (if you take a free router)
  • 24 month contract 

You can add options, such as anytime calls, for an extra fee. But at £7.20 per month this might not be worth it, particularly given that Ecominutes’ standard peak call costs trump many rivals. BT, for example, charges 7p per minute for standard landline peak calls with an 11.5p set-up fee, while Ecominutes charges just 2.4p per minute with a 2.4p call set-up fee.

Ecominutes also says that its broadband is ‘business grade’, claiming that its customers have ‘priority service, which means that the service does not slow down at busy periods when greater numbers of users are online.’ Opal, which powers the Ecominutes broadband service, is aimed primarily at business users. 

The main downside of Ecominutes’ offer is the lengthy 24 month contract, which could be a barrier to switching if a better deal came along.

How Ecominutes compares to broadband competitors

Ecominutes has drawn comparisons between itself and a number of rivals, including BT. 

Based on key features and costs, Ecominutes’ standard offer compares favourably with BT’s most closely equivalent deal, which offers up to 20Mbps broadband with a 40GB usage cap, line rental and weekend calls for £31.60 per month as standard. However, BT only ties you in for 18 months compared to Ecominutes’ 24 months, and BT also offers free connection as well as a free router.   

However, if you don’t need the hefty 100GB monthly cap or the ‘business grade’ broadband speeds, there are cheaper deals and shorter contracts on the market from other phone and broadband bundle providers which include off-peak calls as standard, including Plusnet and TalkTalk. Environmentally conscious customers could opt to put the annual bill savings towards carbon offsetting or other green projects. 

Make sure you choose the right phone and broadband deal to suit your needs – Which? compares deals from all the leading providers – including BT, Plusnet, TalkTalk and Virgin Media – and puts them head-to-head in our customer satisfaction surveys in the Which? review of phone, internet and TV packages. 

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