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Nectar card customers shut out in the cold

Supermarket switches to British Gas partnership


Sainsbury’s is ditching its energy-supply deal with EDF Energy in favour of a new partnership with British Gas.

The supermarket, which currently sells gas and electricity from EDF Energy under the Sainsbury’s Energy brand will instead team up with British Gas from 9 February 2011 – leaving existing customers unable to claim Nectar points on the energy bills.

Which? energy expert Sylvia Baron warns these customers: ‘With the loss of the Nectar points advantage, this might be a good time for customers to shop around and see if they can get a better deal using an impartial comparison site like Which? Switch.’

Nectar points

After the change over, existing Sainsbury’s Energy customers will continue to be customers of EDF Energy but will no longer be able to collect Nectar points when they pay their bills or benefit from Sainsbury’s energy offers. Customers wishing to continue collecting Nectar points must contact Sainsbury’s Energy after 9 February 2011.

But while collecting loyalty points on your energy bill payments sounds like a good deal, a September 2010 Which? investigation into energy tariffs revealed it could cost you more in the long run.

Sylvia says: ‘Ignoring suppliers’ retailer-branded tariffs and just signing up for the cheapest deal is a far better option.

‘With the money you save, you’ll be able to spend more at your favourite shops than you would have earned through loyalty points.’

New deal with British Gas

Sainsbury’s new partnership with British Gas is set to offer a new range of energy-themed products and services including energy, insulation, solar panels and home energy audits.

In the meantime, if you are looking to install solar panels or other energy-saving measures in your home, check out our Environment & saving energy section where you’ll find expert advice on how to buy solar panels, install loft insulation and the best boiler servicing contracts.

Lower your gas and electricity bills

You can compare energy prices and switch to a new gas and electricity supplier on Which? Switch. People who switched with us between 1 October and 31 December 2013 are predicted to save an average of £234 a year on their bills.

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For daily consumer news, subscribe to the Which? consumer news RSS feed. If you have an older web browser you may need to copy and paste https://www.which.co.uk/feeds/news.xml into your newsreader.

Follow @WhichNews on Twitter for the latest news, or @WhichAction to see how we’re campaigning for consumers.

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