The UK’s major banks have pledged to help businesses hit by recent riots in the UK, and have published contact numbers to help them deal with the aftermath.
Banks have put special numbers in place for business customers to call, with many contacting affected businesses directly. The banks have pledged to treat requests for support sympathetically and sensitively.
Extra bank help for businesses hit by riots
Additional financial support to be made available will include making available short to medium term finance arrangements for repairs and to replace stock, as well as repayment holidays until insurance claims are settled.
British Bankers’ Association (BBA) Chief Executive Angela Knight said: ‘These riots are appalling. It seems that the majority of businesses affected are small. We hope that as many as possible will reopen and the banks are putting in place arrangements to help. Businesses must contact their insurance company, but at the same time we know that claims take time to process and we stand ready to help.’
|Bank contact details for businesses affected by the recent riots|
|Team to contact||Contact number|
|Bank of Scotland|
|For advice, contact your Relationship Management Team at the bank directly, or call the number (right)||0845 300 0268|
|Business insurance claims||0844 893 9582|
|General insurance enquiries||0800 048 4363|
|Business contact number||0845 605 2345|
|Contact your Business Relationship Manager or the number (right)||0845 760 6060|
|Businesses insured with HSBC can call a dedicated team at AXA. To report a claim, call the number (right)||0845 600 5822|
|Specific queries on policy cover and general insurance advice||0845 600 5820|
|Contact your Business Relationship Manager or call the Lloyds TSB business contact number (right)||0845 072 5555|
|Business insurance claims||0844 893 9580|
|General enquiries||0844 893 9560|
|NatWest / RBS|
|NatWest business contact number||0800 158 5977|
|RBS business contact number||0800 092 3087|
|Santander business contact number||0800 056 1991|
Help for consumers
We reported earlier this week that homeowners and drivers should be able to lodge insurance claims stemming from the riots in London and other major cities.
Which? Money when you need it
You can follow @WhichMoney on Twitter to keep up-to-date with our Best Rates and Recommended Provider product and service reviews.
Sign up for the latest money news, best rates and recommended providers in your newsletter every Friday.
Or for money-saving tips, and news of how what’s going on in the world of finance affects you, join Melanie Dowding and James Daley for the Which? Money weekly money podcast
For daily consumer news, subscribe to the Which? news RSS feed here. And to find out how we work for you on money issues, visit our personal finance campaigns pages.