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Train ticket app unveiled

CrossCountry trains has launched a free mobile ticketing app

CrossCountry Trains mobile app

CrossCountry Trains mobile app

CrossCountry trains has unveiled a smartphone app which lets users check train times, search for fares and download digital tickets to their mobile.

The free app can be used to plan and buy tickets for journeys across the UK, not just CrossCountry routes.

For top tips on getting the best deal on train tickets, read our guide to cheap train tickets

Simple ticket app

Which? trains expert Richard Dilks said: ‘Anything which makes train travel easier is a good thing.

‘The information on the app from CrossCountry sounds very useful, and we hope it encourages other train companies.

‘Downloading a ticket to your mobile can be very convenient, but check that the system works – Virgin Trains’ mobile ticketing has had problems in the past.’

Smartphone ticket sales

Travellers can use the app to buy mobile ‘m-tickets’ for around 2,000 CrossCountry Advance fare journeys. Digital ticket purchases are stored on the phone and have a scannable barcode which can be verified by ticket inspectors.

Tickets for other routes can be purchased via the app but need to be printed at home or collected from a station.

No booking fees

Tickets booked via the app won’t attract booking fees, as can be the case with some third-party booking sites. 

Find out what happened when we investigated complicated train fares.

The CrossCountry app can be downloaded from iPhone, Blackberry, Android and Nokia app stores.

More on this…

  • Top tips to help you find cheap tickets
  • Find out how to claim compensation for a delayed train journey
  • Download the Which? Consumer Rights app
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