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Toyota recalls 138,000 cars in the UK

Melting window switch affects four models

Toyota is to recall 7.3 million cars worldwide over a faulty electric window switch. 

The recall affects 138,000 cars in the UK. Owners of RAV4, Auris, Yaris and Corolla models built between 2006 and 2008 could be affected. 

Melting electric window switch

The problem centres around what Toyota calls the Power Window Master Switch. This is a button on the driver’s door that controls the electric windows for the driver and passengers. 

On some RAV4, Auris, Yaris and Corolla models built between September 2006 and December 2008, the switch may begin to feel uneven or notchy, to the point where it could become sticky or inoperable. 

Attempts to lubricate the switch could then lead to overheating and/or melting of the switch assembly. However Toyota has declared that there is no fire risk. In simulation tests by its engineers, Toyota said: ‘In no instance did a fire result.’

Toyota says there has been only one reported case in the UK, and there are no reported accidents or injuries. 

Recall affects 138,000 cars

Toyota is to conduct a recall campaign for 138,000 cars in the UK. The company will contact every owner within the next six weeks to make an appointment to bring their car to their nearest Toyota centre. The dealer will then check the switch; if it’s operating properly, it will be lubricated with a special non-conducting liquid; if it is notchy, it will be replaced with a new unit.  

Toyota says the work should take no more than an hour and will be carried out free of charge.

The ownership section of Toyota GB website (www.toyota.co.uk) will host a registration look-up function from about one week’s time, enabling owners to check if their vehicle is affected. Owners can also contact Toyota’s Customer Relations line on 01737 367600.

Which? applauds recall 

Toyota’s voluntary move to recall its faulty cars is welcomed by Which?. Currently manufacturers in the UK are not required to recall faulty cars. Which? has been calling for VOSA, the government agency responsible for vehicle safety issues in the UK, to use its powers to make recalls compulsory where safety may be an issue. 

More on this…

  • Read our investigation into car recalls
  • Explore independent Which? reviews on Toyota models
  • Find out how the latest new cars perform in Euro NCAP crash tests
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