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Eon’s energy price rise hits households

Millions of customers will see their energy bills rise

As snow hits much of the UK, Eon’s price rise comes into force today. At a time when trust in energy suppliers is low, consumers need to be able to easily find and switch to the best deal.

Eon’s customers will see their prices rise by an average of 8.7%. In May last year, Eon pledged not to increase its prices during the year. Today’s price rise was announced in December 2012.

The price rise comes as many regions are facing freezing temperatures and snowy conditions.

Heating cost concerns

Faced with higher prices and very low temperatures, some consumers may feel that they cannot afford to stay warm.

Which? executive director Richard Lloyd, said:

‘Rising energy prices are consumers’ top financial worry – coupled with profit announcements and a collapse in trust in suppliers over the past six months, it’s no wonder people are left questioning whether the price they are paying is a fair one.’

Simple switching can save money

The government announced energy tariff reforms in late 2012. Which? believes these reforms need to go further to increase competition, so consumers can be confident they’re on the best energy deal for them.

Mr Lloyd added:

‘We want the switching process to be quicker and for energy prices to be set out in a way that allows people to spot the cheapest deal at a glance.’

Which? is calling for new radical solutions to deliver a fairer deal for consumers including:

  • the introduction of a single unit price so that energy prices and new deals can be easily compared at a glance – just like they are on petrol forecourt displays –  allowing people to find the best deal with ease
  • changes to improve the switching process, including cutting the time it takes to switch, to make it quicker and easier for consumers to move to a better deal
  • for energy companies to make all tariffs available across all payment methods.

More on this…

  •  Help Which? tackle tariffs by joining our Affordable Energy Campaign
  •  Make sure you are on the best energy deal by comparing prices
  •  Join the energy bills debate on Which? Conversation

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