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New Which? Recommended credit card providers

Post Office latest Which? Recommended Provider

Stack of credit cards

The Post Office makes it as a new Which? Recommended credit card provider knocking Marks & Spencer out of the Which? Recommended Provider (WRP) rankings.

The Post Office received one of the largest increases in credit card customer score in the latest Which? survey, knocking rival retailer Marks and Spencer out of fourth place in the Which Recommended Provider rankings.

Post Office offers a Best Rate credit card for use abroad and was praised by Which? members for ‘ease of use abroad’ and ‘value for money’, seeing a six percent jump in customer satisfaction. 

John Lewis/Waitrose continues to top the table for customer satisfaction for the seventh time in a row with a 87% customer score, whilst The Co-operative Bank and Saga retain their positions as WRPs, both scoring 82%. 

Santander on the rise… 

The only other brand to see a sizeable leap in customer satisfaction in the last two Which? credit card surveys is Santander, with a overall 15% increase over the past year. 

Santander scored top marks for ‘rewards and cashback’ in our survey reflecting clever innovation with its 123 Cashback credit card and current account. 

At the other end of the table Asda Money, Royal Bank of Scotland and Lloyds TSB scored 52%. None of the customer scores in our latest survey are low enough for us to have to allocate any ‘warning’ labels to any providers, though the providers at the bottom of the table have a long way to go to match the customer scores of our WRPs. 

How to find the best credit card

If you are looking for the best credit card to suit your needs look no further, we update our credit card tables each day with the best deals on the market:  

  • Best cashback credit cards – If you pay your bill off in full each month, then you could benefit from a cashback credit card to earn back a percentage of your monthly spend.
  • Best reward credit cards – Do you tend to shop with a particular retailer? You maybe able to find a credit card that will earn you a good reward rate on spend with that retailer or brand. 
  • Best credit cards for use abroad – Planing a holiday? These cards do not charge a foreign loading fee for use abroad.
  • Best 0% balance transfer credit cards – If you have a debt on credit card and looking for some breathing space to pay it off on a 0% deal, then these cards offer the best deals on the market
  • Best 0% purchase credit cards – These cards offer an interest free introductory period, useful if you have big purchase in mind and want to spread the cost over the interest free period.
  • Best credit cards for borrowing – We pick the cards with the lowest interest rate if you need to spread the cost of borrowing over a short period of time.

For more information about credit cards see our guide how to find the best credit card.

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