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Safety alert: Toys R Us child car seat problem

Parents urged to check for harness issues

Play Safe 1 child car seat

A safety notice has been issued for the Play Safe 1 child car seat, sold at Toys R Us, following the discovery of a safety issue with the harness lock.

Safety checks have identified that car seats with a ‘one-pull harness tightening lock’ of a specific shape may allow the harness to loosen under certain conditions.

Parents with the affected harness lock should contact Play for a replacement child car seat now.

Which? has not tested this car seat, but recommends that you always buy a Best Buy child car seat which offers the best combination of safety, ease of use and comfort for your child. 

Which Play car seats are affected?

The affected child car seat is the Play Safe 1 with a red and black cover, product code SKN: 711810. Play told us is was sold in Autumn 2012 through Toys R Us. 

It is a Group 1/2/3 combination child car seat for children from 9-36kg (approximately nine months to 12 years old). 

The affected different types of harness lock on play car seats

Customers with one of these seats need to check the shape of the harness lock on their seat. To do this, pull back the cover at the bottom of the seat (highlighted by the green circle in the photo above) to reveal the one pull harness lock underneath.

The affected harness locks have a curved profile (see picture right). Locks with a square profile are not affected.

What to do if you own a Play Safe 1 car seat

If you own the Play Safe 1 child car seat, or know someone who does, you can contact Play for a replacement car seat.

You can either call 01284 413179 or email playaftersales@centurylogistics.co.uk.

Alternatively, you may return the car seat to your local Toys R Us store for a refund. If you are unable to get to a store, you can contact Toys R Us on 0845 7869778 to arrange a collection.

If you’re keen to get a different child car seat, our child car seat reviews and video guide to buying a child car seat will help you get the safest one for your child.

The problem identified here only affects the harness. Therefore, parents could continue to use the child car seat as a Group 2/3 seat with the adult seatbelt holding the child if they cut the harness off. If you plan to do this then please contact Play to receive further instructions on how to do this safely. 

Which? child car seats test

Which? uses far more stringent tests on child car seats than the UK standard requires, so you can buy with confidence. 

Compulsory tests simulate a low-speed crash in a mock up of a car’s back seat, but Which? goes further by carrying out two crash tests.

Our tests involve a front crash, which is equivalent to a head-on collision at around 40mph, and a side-impact crash, both in a full car body, better reflecting real-life crashes.

You can discover exactly how much further we go in our how we test child car seat guide, which includes a video demonstrating the difference between a good child car seat and a bad child car seat. 

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