Cosatto has issued another safety notice for its Cosatto Giggle pushchair as more models are suffering from a failing folding mechanism.
We originally reported on this Cosatto Giggle pushchair problem at the end of 2013, after Cosatto issued a product notice warning that the folding mechanism could fail, due to a problem with the front mounting bracket on some batches of the pushchairs.
Now, Cosatto has discovered that further pushchairs are affected – including additional batches of the originally affected models and batches of the Bizzy Betty pushchair, which was not included in the original alert. Find out below what you need to know about the Cosatto Giggle safety alert, how to find out whether your pushchair is affected and what to do if it is.
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Check your Cosatto pushchair
The full list of Giggle pushchairs which need to be checked are:
- Bizzy Betty
- All Star
Currently, no other Cosatto pushchairs are affected, such as the Yo! and the Supa. Not all batches of the Giggle models above are affected.
How to find out if your pushchair is affected
To find out if your pushchair needs attention you will need to locate the batch reference number.
The batch reference can be found on a sticker on the inside leg of your assembled Giggle chassis (left hand side as you push it). The pictures below will show you how to find it:
You can additionally confirm the ‘product name’ and ‘colour way’ from this sticker. The only models currently affected are the GIGGLE and colour way: BIZZY BETTY, ALL STAR, GOLIGHTLY, PABLO, SUNNY or TREET.
If the sticker says anything else you don’t need to take any further action – you can continue using your pushchair as it is.
Plus, if your Giggle has a batch reference later than week 33/2013 then you are not affected by this notice and do not need to take any action.
What you need to do
If your Giggle shows a batch reference of week/year of 33/2013 or earlier, Cosatto needs to retrofit a modified replacement part.
To do this, it has set up a dedicated priority courier service to collect and return the chassis to you, at no cost, within a four-day turnaround time. Note that residents of Ireland, Northern Ireland, Scottish Islands and Highlands will need to add on two extra days to that turnaround time.
To arrange this service, or check your batch reference number, you can visit the dedicated website: www.cosatto.com/giggle or call freephone 0800 0149 252
Which? has reviewed more than 180 pushchairs and we spend more than £80,000 a year on testing. We assess:
- safety and durability – including how well a pushchair is made, its strength and stability and the quality of its locking mechanisms and brakes
- ease of use – including folding and pushing, attaching and removing accessories, cleaning and loading the pushchair into a car boot. As well as completing an expert assessment of each model, we also get our parent panel to try out and rate each pushchair with their child.
Whenever we uncover safety issues we push for positive change, to improve the market for all parents. We did not encounter this problem with the Cosatto Giggle models that we tested.