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Ryanair warns of further disruption over Easter amid talks with pilots’ unions

If your flight is delayed or cancelled due to a strike, you could be entitled to compensation

Ryanair is warning about possible pilot strikes over Easter as it makes deals with unions across Europe.

The chief executive of the Irish carrier, Michael O’Leary, said the airline wouldn’t bow to ‘laughable’ demands from pilots and would rather see more strikes than undermine productivity.

The caution comes after the Irish carrier reported a 12% rise in profits in fourth quarter despite cancelling thousands of flights because it mismanaged pilots’ annual leave.

Following strike threats, Ryanair promised to increase pilot pay by 20%, beef up cabin crews and agreed to recognise the British Airline Pilots’ Association (Balpa).

But O’Leary warned investors in a video message following quarterly results, reported in Reuters and The Guardian, that talks with unions in other jurisdictions had broken down so they were expecting ‘some localised disruptions’.

In the message, he said that it if it goes ahead, the strikes will likely happen around Easter.

My flight’s been disrupted by a strike

If your flight is delayed because of a strike, your airline has an obligation to offer you assistance if it’s expected to go beyond a certain point.

Assistance can mean food, drink, phone calls and overnight accommodation, if required.

Under the Denied Boarding Regulation, what you’re entitled to depends on the length of the flight delay and the distance of your flight.

If your flight’s been cancelled, you should be provided with an alternative flight.

Read our guide here on what you’re entitled to here.

Can I claim flight delay compensation?

Unlike delays for other reasons, airlines are usually not obligated to offer compensation following a strike because strikes are usually considered to be ‘extraordinary circumstances’.

But, when the strike has been called by an airline’s staff rather than a third party, such as air traffic control or baggage handlers you may be able to claim compensation if the strike could have been resolved by the airline beforehand – therefore preventing delays.

Which? can you help you start your flight delay or cancellation compensation claim.

Automatic compensation for disrupted flights

Which? believes it’s time for airlines to start automatically compensating passengers for delayed and cancelled flights instead of making it unacceptably difficult for passengers to recoup money they’re entitled to.

We’re also calling on the government to introduce a Transport Ombudsman that all airlines must join, to improve the way in which passenger complaints are resolved.

See more about our mission to get airlines to upgrade their compensation.

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