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Welsh and Londoners losing out on pothole compensation

One in five roads now in poor condition – make sure you claim for bike or car damage caused by potholes

The amount paid in road user compensation claims was down year on year for London and Wales, according to the annual Asphalt Industry Alliance (AIA) ALARM report. 

While compensation payment for damage caused by potholes increased from last year totalling £7.3m for 2017/18, £6.7m of claim payments went to English road users outside of London.

Londoners received £564.6k in compensation and Welsh road users received just £35.2k.

The proportion of roads in poor condition in England, London and Wales rose to almost 1 in 5 in 2017/18 overall.

Claim pothole compensation

If your bike or vehicle has been damaged as a result of a pothole, make sure you also photograph the damage before getting any repairs done. Try to do this on the day you ran over the pothole, if you can.

If you try and make a claim before collecting photographic evidence of the pothole, you may find it difficult to get compensation if the council has since repaired the pothole.

If you’re a cyclist looking to claim for property damage or personal injury caused by a pothole, go through the same process as other road users to make your claim.

Read our guide on how to claim compensation for pothole damage for more information on the process of making a claim.

Potholes putting roads in poor condition

Even though a pothole is filled every 21 seconds, the report highlighted that you could drive almost around the world on the length of roads in England and Wales that could fail in the next 12 months.

The Annual Local Authority Road Maintenance Survey report revealed that a one-time catch up to clear the maintenance backlog in England, London and Wales would take 14 years to complete and cost an estimated £9.31bn.

Cash-strapped councils

The shortfall in annual carriageway maintenance budget reported this year is £555.7 million, the equivalent of a funding gap of £3.3 million per authority.

Cash-strapped local authorities report more than 24,000 miles of local road will need repairing in the next year.

About the survey

The Annual Local Authority Road Maintenance Survey (ALARM) aims to take a snapshot of the general condition of the local road network, providing a means of tracking any improvement or deterioration.

At the same time, questions are asked related to funding, the type of maintenance carried out and the issue affecting maintenance service levels, to help provide context to the results.

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