Supermarket chain Co-op has issued an urgent recall of selected batches of its Salmon En Croute product, as they contain prawns that were not disclosed on the packaging.
Although this does not pose a risk to everyone, if you have an allergy to crustaceans the risk is very high and potentially life-threatening.
Read on for the details on affected batches of Co-op’s Salmon En Croute and what to do if you’ve bought them.
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What Co-op products are affected by this recall?
This recall covers:
- Co-op 2 Salmon En Croute
- Pack size: 400g
- Batch code: WO140950 / WO140951
- Use by date: 11 November 2021/12 November 2021
The inclusion of crustaceans in the relevant batches of Salmon En Croute was not flagged on the labels due to a ‘packaging error’, says Co-op.
Co-op has today recalled the products and contacted relevant allergy associations to warn their members about the recall.
The supermarket chain has also placed warning notices at checkouts in its stores explaining what to do if you have bought the affected products.
What to do if you’ve bought these products
If you have bought an affected Co-Op Salmon En Croute and have an allergy to crustaceans, do not eat the product.
You should instead return the product to your nearest Co-op for a full refund.
If you are self-isolating due to Covid-19 or would like further information, call Co-op customer services on 0800 0686 727 or email firstname.lastname@example.org
What are my rights if there’s a food recall?
Co-op has pledged to refund all customers who bought the salmon product that has been recalled, but you also have rights under the Consumer Rights Act.
Under the legislation, the retailer that sold you the product should offer you a refund even if you have had the product for several months.
Even if you have consumed the product, you can still request a refund by showing proof of purchase, such as a receipt, bank statement or online order confirmation.
Check to see if you’ve been affected by any other product recalls.